PLACING AN ORDER:
You can place your order in the “Workshop of Oksana Bilous” through our website 24/7
There is NO minimum order amount!
After making a purchase on the site, our manager checks the availability of goods and agrees with you the details of the order
After approval, you will receive a file with your order and payment details by mail
If you have additional questions about its content, please ask them BEFORE paying for the order
PAYMENT FOR THE ORDER:
Transferred to the current account of Privatbank (after agreement with the manager)
When paying through the terminal – additional commission
In cash upon pickup
In the mail upon receipt
* After receiving your payment details, your order is booked for one day. If for any valid reason you cannot pay for the ordered goods, please let us know. As an exception, it is possible to extend the reservation for another day. If during this time the buyer does not pay for the order and does not get in touch, it is canceled. Thank you for your understanding!
DELIVERY OF THE ORDER:
1. Ukrposhta* +50 UAH. for calling a courier.
Sending orders “Ukrposhta Express” with the full estimated value of your order, payment for delivery – upon receipt (from 30 UAH!!!);
* Receipt time – in 4-7 working days. We try to pack the goods you ordered in the best possible way. We send parcels with full estimated value.
2. Nova Poshta
Payment for delivery upon receipt (from 40 UAH!!!)
parcels are estimated at the cost of your order (200 UAH only at your written request)
receipt on the next day or the day after sending
* After sending the parcel, you receive from us the number of the waybill, by which you can track the location of the shipment on the sites of Nova Poshta (https://novaposhta.ua/tracking) and Ukrposhta http://services.ukrposhta.ua/bardcodesingle/).
In both cases, you must have a passport to receive the parcel.
3. Pickup (for Kyiv)
You can pick up the order after agreeing with our manager by phone. Address for pickup: ul. Antonovicha, 23B, office 29 – Mon-Fri, from 10.00 to 18.00, having previously agreed on the time of arrival (IMPORTANT!)
! If none of these delivery methods suits you, please contact us – we are ready to discuss possible alternatives.
SCHEDULE OF DEPARTURES:
New mail – within 12-48 hours from the moment of payment in the order of priority. We ship daily, except Sundays and holidays.
Ukrposhta – departure on Wednesday, Friday, subject to payment before 17.00 of the previous day.
The office at 23B Antonovycha St., office 29 for pickup is open from 10.00 to 18.00, Mon-Fri (other times by appointment)
Departures are from 16.00 to 19.00 on weekdays.
Processing and approval of orders on weekdays from 10.00 to 17.00.
You can expect the departure number by SMS after 20.00 or in the morning of the next day.
At other times you can get a consultation by phone +38067-526-20-80 Oksana
By placing an order on our website, you agree to all the conditions specified above.